We Treat You Not your Dental Plan!
Dear patient, recently we have been experiencing issues with our ability to confirm details of our patients’ plans. Dental insurance carriers consider the details of your plan to be private and confidential (as per the 2004 Privacy Act) and do not release information about your plan to a dentist or dental office staff.
What are your options with regards to payment at Canada Way Dental? We wish to make payments as simple and efficient as possible for you, our patients, and we offer you the following options:
We accept dental insurance but we ask that you leave your credit card on file for any portion of your treatment not covered by your insurance.
You may elect to pay us directly and receive reimbursement from your insurance carrier typically within 2 weeks. We will help you submit the claim to your insurance company, and will help you to work to ensure that you receive your reimbursement as quickly as possible (typically within 3 weeks).
To ensure that we are receiving accurate information and that we do not go over your plan limits, we ask that you call your Insurance company and note your plan details. Your dental plan is a contract between you and your insurance carrier. You, the patient, are responsible for educating yourself about such things as:
- procedures that are covered by your plan
- to what extent or percentage of the actual cost procedures are covered
- annual maximums in your plan, etc.
If you do not already have a booklet explaining your dental benefits, ask your employer for one and ask any clarifying questions if necessary. Our staff would also be happy to help you understand your plan.
If you are lucky enough to have a dental plan, consider it as a means of assisting you with the cost of maintaining your overall health. Don’t let your dental plan dictate how you should care for your teeth! Our office is dedicated to ensuring that you receive the best possible dental care we can give you. If we find that we must limit your care in order to stay within your financial limits, it is not in always your best interest.
Dr. Arif Hasham and the team at Canada Way Dental